OPTION I

Mark Email as Not Junk in Outlook

To ensure they are put in your Inbox:

STEP 1

  • Click on your Junk Email folder.

  • Then right-click the message labeled as Junk

  • Select Junk >> Not Junk from the context menu.

STEP 2

  • The Mark as Not Junk box comes up.

  • Check Always Trust email From user@email.com.

  • Click OK

  • The message will be moved to your Inbox and won’t be blocked as Junk again.

 

OPTION II

Add Contacts in Outlook to Safe Senders List

STEP 1

  • Open Outlook and click the Home tab. Then click the Junk button and select Junk E-mail Options.

 

STEP 2

Junk E-mail Options comes up.

  • Click the Safe Senders tab

  • The Add button

  • Type in the trusted domain or email address

  • and click OK.

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